![]() If you have issues/questions with this or the instructions aren’t working on your device, please contact the Campus Support Center at or. Going into Settings and Phone Services on a mobile client should show “Connected (Unified CM)” with a green checkmark. You can also go into the menu and choose Help and Health Checker to verify the Call Services show green and connected. Once you successfully connect with a desktop client, you should see the Call Settings button instead of the warning, and clicking on it should show the options you have configured on your phone. It may take up to two or three restarts to clear the old settings and restore your connection. Wait 60 seconds The Audio Broadcast, once disconnected, will try to restablish audio connection every few seconds. If Webex prompts you to sign in, please do so.ģ) After it has completely started, check to see if you still have the warning. Make sure the network connection between your VMware vCenter and vSphere client is on a stable connection with at least a 1 GB link and low latency. ![]() You can also request access to someone else's screen when they're sharing. Mobile clients don’t have the “Exit Webex” but closing the application the way you usually would on the mobile platform should do the same thing.Ģ) Wait a few seconds and then start Webex again. Webex App Provide or request remote desktop control When you're sharing your screen during a call or meeting, or in a space, you can give someone else mouse and keyboard access to your screen. To exit completely, click your user icon and choose “Exit Webex.” For Mac users, you’ll find the option to Quit Webex in the top menu under Webex. Please note, clicking the X in Webex only minimizes it to the system tray. To resolve this, we recommend doing the following: On mobile devices, you may see a warning icon on your calling icon at the bottom, and going into the Settings and Phone Services window will likely show a warning or error. From OP 7 webex meeting is not working and always showing the unable to connect webex server and check network settings. Usually, clicking this warning would give you a prompt to reconnect, but you may see an error instead. Click for details,” then you need to reconnect. If there is a warning icon with the message “Phone service disconnected. To verify whether you need to reconnect, please open Webex (formerly Teams) on your computer and check at the bottom left-hand corner of the window. As part of the upgrade to the Unified Communications (VoIP) system late last week, it will likely be necessary to reconnect your Webex client to phone services to make or receive calls.
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